This policy is complaint with The Data Protection Act 2018 and General Data Protection Regulation (GDPR).
Information About Your Personal Data
“Personal Data” is information that can be used to identify you, directly or indirectly, alone or together with other information. This includes things such as your full name, email address, device IDs, certain cookie and network identifiers, and “Health and Fitness.”
Personal Information That TFC Collects
Name, email address, date of birth, gender, profile photo, password, usage of our website/app, health and fitness information (see section 2), data from 3rd party services, including but not limited to Apple, Google, Fitbit and Facebook, complaints lodged via email and personal information/data discussed as part of support from us to you.
How your data is collected, held and used
TFC collects your Personal Data in a number of ways and for various purposes, including:
- When you register for an account or interact with TFC Services (including any free trial offers available)
- TFC collects Personal Data when you use or interact with our Services, including when you register for a TFC account, start a free trial, sign up to a promotional offer, purchase a Premium Subscription (including processing of payment), or otherwise use the Free Services.
- If you sign up or login to your TFC account via fitnesschef.uk, email address, apple ID, Google or Facebook
iii. You request email support from TFC staff via firstname.lastname@example.org , TheFitnessChefApp Instagram account and The Fitness Chef Private Facebook Community
- If you opt-in to our email list
- When you input Health & Fitness Data to TFC Services
“Health and Fitness Data” includes data you provide related to your dietary habits, dietary restrictions, weight, height, fitness activity, fitness goals, lifestyle (e.g. activity level), occupation, fitness goals, calibrated body measurements, exercise level, heart rate, BMI and similar types of data relating to physiological state and proposed activity level. We collect this data in order to provide the Services and customize features to your interests and goals, including providing dietary suggestions, meal planning and progress reporting. This data is also used to update your health and fitness goals.
- When you sync a tracking device
TFC collects Personal Data, including Health and Fitness Data, when you use a device that is connected to the WIFI or cellular networks, such as activity trackers and other devices that integrate with our Services. When you sync a connected device TFC may also collect relevant information about the device such as serial number, Bluetooth address, UPC, or other device related information.
List of devices/products we interact with:
Apple Health Kit, Google Health Connect, Apple Watch, Garmin, Fitbit
- Apple Health Kit/Apple Watch Data
- Google Health Connect/Garmin Data
- Fit Bit
- When you communicate with us or sign up for promotional materials
TFC collects Personal Data when you communicate with us or sign up to receive “Contact” in the form of promotional materials via email or push notifications.
If you consent to receive “Contact”, we may use your Personal Data and other information to communicate with you about the TFC Services you have purchased or used; provide you with promotional material and personalized offers and to notify you of Services we think may be of interest to you. You can customize your marketing preferences in Settings.
We may use your Personal Data to contact you to address and respond to your requests for technical support, questions or complaints about the Services, or any other communication you contact us with. By agreeing to these terms you consent to us accessing your account and personal data to support technical requests.
- When you participate in Promotions
We may request or otherwise collect Personal Data, including Health and Fitness Data when you participate in Promotions, when you participate in surveys, or when you participate in research activities or initiatives (“Research”). This includes Personal Data, such as name, address, email address and other information that is relevant to the promotion.
- When you login with us through social media
You may choose to enable, log into, or sign on to the Services through various social media or social networking services, such as Facebook (“Social Networking Service” or “SNS”). When you connect using your SNS accounts, we may collect Personal Data that you have provided to that SNS. For example, when you log in with your Facebook credentials, with your consent, we may collect Personal Data from your Facebook profile that is permitted under Facebook’s Terms of Service – such as your name, email address and profile picture. We use this data to provide, enhance accessibility to our Services.
Other ways we Disclose and Use Personal Data
- Technical and Functional Improvement of Services and User Experience
In order to assess and improve TFC Services, marketing initiatives and advertising.
- Connecting with Social Network Providers
We use buttons, or plug-ins in our Services for Social network providers, e.g. Facebook.
- Advertising and Marketing
With advertising and marketing partners for advertising and marketing purposes on TFC’s behalf and on behalf of third parties, including but not limited to Facebook.
With certain companies for purposes of analytics and improvement of the Services, including but not limited to Apple and Google
- Legal Compliance, Law Enforcement, and Public Safety Purposes
- The sale of TFC App
Information, not limited to your data, as outlined above, may be used in the event of an effective ‘sale’ of the services and/or business.
Processing your data
Under GDPR TFC ensures that your personal data is processed lawfully, fairly transparently, and without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:
- Notifying you in TFC app, push notifications or via email disclosing account status such as commencement of a free trial, promotional offer, requirement to update payment details or subscription cancellation
- Setting your individualised health and fitness goals based on the data you share
- Email correspondence outlining relevant information about TFC app such as promotional offers, new features or general updates.
- You have given consent to the processing of your personal data as outlined above
- For the purposes of our terms and conditions to which you have agreed to, including the use of free trials
- If necessary for compliance with a legal obligation to which we are subject
- If necessary as part of an investigation undertaken by law enforcement
- Is required for a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or
- processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
- Refusal to provide relevant data will limit or inhibit use of some or all of our services
3rd party websites/apps
You can exercise your rights by contacting email@example.com at any time.
Under General Data Protection Regulation (GDPR) you have the right to:
- Request access, updating or deletion of your personal data from our systems
- Request your personal data we hold to be shared to you (subject to compatible format)
- Be updated with specific personal data we are storing
- To object to your personal data being used
Please be aware that except when required by law, or when it is deemed impracticable to do so, you have the option of remaining anonymous when communicating with us.
If you have a complaint about the way we have disclosed, used or processed your personal data please contact firstname.lastname@example.org . Please note, we may require information such as your name and email address to deal your complaint in a satisfactory way.
If you are unsatisfied with how we have handled your complaint you may lodge a complaint to the Information Commissioner’s Office (ICO) or get advice from the ICO at https://www.gov.uk/data-protection/make-a-complaint , or write to the following address:
Information Commissioner’s Office
Wycliffe House Water Lane